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At Backhouse Jones, we take all complaints relating to the handling of personal information seriously. We are committed to dealing with concerns fairly, transparently and in accordance with our legal obligations under UK data protection law.
Our Data Protection Complaint Handling Policy explains how we receive, investigate and respond to complaints about the way we collect, use, store or protect personal information. It also outlines the timescales you can expect, how complaints are managed and the options available if you are not satisfied with the outcome.
Read our full Compliant Handling Policy.