Recently changed your contact details?

17 December 2021

The Office of the Traffic Commissioner recently issued a circular reminding operators that if you hold an operator’s licence it is important that your email address, telephone number and postal address held by the OTC is correct.

If your contact details are not correct you may not receive important correspondence from the traffic commissioner that may affect your operator’s licence.

To check, log into your VOL self service account today.

If you receive correspondence electronically, through your VOL self-service account, it is also important to check that the email address linked to your account is correct. You can check this by logging in to VOL and then selecting ‘Your Account’ from the options at the top of the page.

Don’t have a self service account?  Visit https://www.gov.uk/manage-vehicle-operator-licence to register.

Please contact our regulatory team on 01254 828300 if you need any advice.