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BackUp Coach

Do you charge by hour? We don’t

Created to address the specific needs of coach operators, BACKup ensures your Operator’s Licence is properly managed and helps you navigate HR challenges. You’ll have 24/7 access to expert transport lawyers and receive representation at Public Inquiry or Employment Tribunal when necessary.

By managing legal risks proactively, our service helps you avoid costly and disruptive issues, allowing you to focus on the vital task of running your coach business.

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“BACKup is a “must have” package that any PCV operator should be looking to invest in to help support their business moving forward.”

Greys of Ely
White coach driving along a winding coastal road with sea and mountains in the background

What do I get?

Comprehensive advice on how to obtain and retain your Operator’s Licence.

 The plan includes advice on:

  • Applying for an Operator’s Licence
  • Providing and satisfying undertakings
  • Changes to your Transport Managers
  • Changes to your operating centre
  • Changes to fleet size
  • Changes of entity/directors
  • Notifications to Central Licensing Unit / Traffic Commissioner
  • Matters relating to financial standing
  • Notifications of convictions
  • DVSA intervention whether VE or TE
  • Preparing detailed responses to prohibitions
  • Dealing with fixed penalties and/or immobilisation
  • How HSE and environment prosecutions can impact on the Operator’s Licence
  • The implications of insolvency/ bankruptcy on the Operator’s Licence

In addition, BACKup provides full representation:

  • At a preliminary hearing before the Traffic Commissioner
  • At a Senior Team Leader Meeting
  • At a Public Inquiry
  • For prosecutions against the operator (TM’s & drivers not included) in relation to matters arising from the operation of a vehicle including for Construction & Use (weight/length/condition), Drivers’ Hours and Tachograph Equipment

Employment advice and representation

Our seamless service is provided to guide you through the irksome management of employees. BACKup provides a complete HR service offering daily practical advice and representation at an Employment Tribunal.

 This includes:

  • Drafting settlement agreements
  • Representation at an Employment Tribunal

Advice & assistance on all standard employment enquiries including:

  • The Working Time Regulations 1998 (as amended)
  • The Road Transport (Working Time) Regulations 2005
  • Misconduct and disciplinary matters (including dismissal)
  • Wages, bonuses, attendance bonuses, overtime and general pay disputes
  • Holidays
  • Unlawful deduction from wages, loans and training costs
  • Sickness absence and long-term illness
  • Maternity and Paternity leave
  • Parental leave and time off for dependants
  • Flexible working requests
  • Confidentiality and restrictive covenants
  • The Equality Act 2010 (including sex, disability, race, age, sexual orientation, disability related discrimination)
  • Agency Worker Regulations 2010
  • Issues relating to casual, self-employed and agency staff
White coach travelling through a city street at dusk with headlights on and a red-lit building in the background.

BACKup is the future for legal advice

Protect your business with BACKup, our 24/7 subscription scheme tailored specifically for HGV, PCV, and coach operators. For a fixed monthly fee, gain immediate access to expert lawyers regarding wide-ranging road regulatory and HR matters.

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“The product offers instant access at any time of day or night to an industry specific solicitor specialising in compliance or HR matters. For an operator, the service provides reassurance that guidance from a team of experts delivered in a friendly, understandable and concise way offering solutions to any circumstance you may find yourself in. For Stanley Travel it has provided an invaluable and cost-effective resource over the years and one we would never want to be without.”

Andrew Scott, Director, Stanley Travel

Get in touch

You can always contact us

Have a question or need assistance? Our team is here to help. Reach out to us via phone, email, or our online form.

Get in touch