A while back a number of operators asked us if the cost for ticket machines could be claimed through the COVID-19 Bus Services Support Grant (CBSSG) Restart mechanism in England. At that time, this was not allowed.
The CBSSG does now includes leasing charges for certain new and upgraded ticket machines as one of the allowable costs whilst the CBSSG funding is in place. The reasoning behind this is to encourage the contactless transactions.
We understand at this point that:
Please contact our dispute resolution team on 01254 828300 should you have any queries.