Transport Manager changes become fully digital

13 December 2024

The Office of the Traffic Commissioner (OTC) recently sent a circular reminding operators that in line with their modernisation and implementation of a digital by default process for most of their services, further changes come into effect on 31 January 2025.

In September the OTC moved towards this approach by making the continuation process digital. The OTC are now mandating that all alterations to transport managers on an operator’s licence use the digital process already available within the Vehicle Operator Licensing (VOL) system.

This change will take effect from 31 January 2025. After this time the TM1 form will be withdrawn and no longer accepted, and all changes must be made on the VOL system.

At the same time, The OTC are also requiring that all applications to surrender a licence are made digitally through the VOL system.

It is important that operators understand and act upon this advice.  We have a team that specialises in manging O-Licences and who will be able to advise operators who have any issues and who can be contacted here. Alternatively, operators can contact the Licensing Office on 02045518711 or at Notifications@vehicle-operator-licensing.service.gov.uk.